Bank Mobile Vibe Reviews ( 247) Add a review. The BankMobile Vibe Checking Account is a digital-only, FDIC insured checking account with access to 55,000 fee-free Allpoint ATMs (ATM availability varies by location), money management tools and a one-of-a-kind recognition program. Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits such as cash back awards, internal account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 in total deposits. THE ESSENTIALS Check your balance, view recent transactions, and transfer money. Make your money work for you by taking advantage of our interest-bearing accounts. Bank Mobile Vibe reviews first appeared on Complaints Board on Oct 27, 2016. Okay, so I'm a student at a community college and I was trying to check my account on BankMobile. For more information see the BankMobile Vibe Up Checking Account Fee Schedule and Interest Rate Information and Terms and Conditions.2 In order to qualify for a BankMobile Savings Account you must have a BankMobile Checking Account. Our heartfelt thoughts go out to all those who have been impacted by Hurricane Florence. Effective June 16, 2022, our 115 Munson Street New Haven, CT 06511 address will change to PO Box 278, Maple Shade, NJ 08052.For a complete list of ways to contact us, please visit bmtx.com/contact. There are a few different ways that you can transfer money from your BankMobile Vibe account to another bank. As mentioned earlier, BankMobile Vibe has a Passport Recognition Program, which gives customers access to Surprise and Delights, Deals and Discounts, and a chance to win up to $10,000 in the Student Success Sweepstakes. Thank you. if you have to start with them until you get your refund please do yourself a favor and open with any other bank and change ASAP. We provide Refund Management, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. Download the app today to take charge of your financial future! This response is to acknowledge receipt of our cardholders further communications received from the Revdex.com, regarding case # 11883996. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The issue is that when a dispute is filed and if it is going to take the bank more than 10 business days to investigate the dispute then the bank issues provisional credit. October 14, 2020 My purse with bank mobile vibe card and drivers license. This is one of the community colleges in the California college system. Reference [protected] Mamie - customer service rep - Updated my profile and deleted information to my new account and updated old information, then requested I submit legal documents to update my name (which already had an account before she DELETED IT) Needless to say, this old account was suppose to be deleted on 4/3 - see above reference number So I assumed the account had been deleted. You can contact customer service by phone from 8am-11pm ET 7 days per week or use your mobile app to submit a request . Submit a complaint and get your issue resolved. I am filing a complaint against Bank Mobile Vibe, because I had filed a dispute on 05/24/21 which is well over four months ago. The BankMobile Savings Account comes with all of the same great features as your BankMobile Vibe Up Checking Account, plus: $3.00 at a non-Allpoint Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). This will surely increase the credibility of your complaint. I an an ADA student at Sacramento City College in Sacramento, CA with no cell. I CARD AND SOMEONE TO PICK UP THE PHONE AFTER BEING ON HOLD FOR 40 MINUTES. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The customer service has no idea what they're talking about. Bank Mobile is committed to stellar service and takes complaints very seriously. At some schools a paper check option may be available. DEPOSIT TO A BANKMOBILE VIBE CHECKING ACCOUNT - If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BMTX, Inc. receives funds from your school. How will I know when my money has been sent? A $5 Savings Withdrawal Limit Fee will apply for each withdrawal or transfer out of this account over six per monthly statement period. Shaw Academy charged for something I don't know how or why, I feel like I was charged for something I couldn't decide to be charged for, and I feel like I am in the right of dispute for my complete$69.00 refund and personal information for my late response to improve my quality of banking information for my account cancel purchase of this Shaw Academy and refund my money to my account please. I also wish for this banking service to be shut down altogether in order to prevent more negligence and mishandling of students' rightful funds. For all the ways to contact us, visit: bankmobilevibe.com/contact-us. Rights Reserved, Lost card can't access my account online. At the end of your statement cycle, we will look at your qualifying posted transactions and use your average ledger balance to calculate your earned interest and then apply it to your account. External Site Notification You are leaving BMTX, Inc.'s web site and entering 's web site.. This is the U.S. Department of Education Compliance Handbook with BankMobile. College student must be 1724 years old to open a Chase College Checking account and must provide a valid student ID or proof of enrollment/acceptance, college name, and expected graduation date at account opening. Tap! It's as simple as 1 - 2 - 3. Input the card information and follow the prompts to complete the activation. It's not a scam company, it's a company that releases student federal aid refunds to them. For more information, please see a banker or visit chase.com/checking.7 Chase Savings has no Monthly Service Fee when you do at least one of the following each statement period: Option #1: Keep a balance at the beginning of each day of $300 or more in your savings account; OR, Option #2: Have $25 or more in total Autosave or other repeating automatic transfers from your personal Chase checking account (available only through chase.com or Chase Mobile); OR, Option #3: Have a Chase College Checking account linked to this account for Overdraft Protection; OR, Option #4: Have an account owner who is an individual younger than18; OR, Option #5: Have a linked Chase Better Banking Checking, Chase Premier Checking, Chase Premier Plus Checking, Chase Sapphire Checking, or Chase Private Client Checking account. FAQs. Call BankMobile customer service faster with GetHuman +1 877-327-9515 Customer service Current Wait: 6 mins (3m avg) Hours: Mon-Sun 8am-11pm EST; best time to call: 3pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Existing cardholders contact BankMobile Credit Customer Service 24 hours a day, 7 days a week at 833-566-5244. This review was chosen algorithmically as the most valued customer feedback. PENNSYLVANIA. ET, seven days a week. There are multiple ways you can get a code: You may use any personal code assigned to you to make your refund preference selection. 1. Use the comparison chart to to see how we compare to other institutions. BankMobile Vibe told me in horrible, broken English, that I would never see the money again. Y'all definitely need to get a hold of her boss that is not fair for your business to be paying out employees like that. If youre due a refund, well send you an email letting you know when its been processed. So here I am reporting it I called at 8:22 AM and was on the phone for exactly 23 minutes. Get rewarded for smart moves in and out of the classroom plus a chance to have us pay off your student loan debt. Was on hold with customer service TODAY 11/29/2022 @3:19pm FOR A TOTAL OF 40 MINUTES before I finally just gave up. The most common type of money we disburse to students are funds left over from financial aid awards, loans or grants after tuition has been paid. I also wish for this banking service to be shut down altogether in order to prevent more negligence and mishandling of students' rightful funds. Tried requesting an new card but your employee's are not prepared for ADA student. MAIL: Look out for the mailed envelope. Customer service affects your brand image and loyalty potential. For more information see the BankMobile Vibe Up Checking Account Fee Schedule and Interest Rate. They refuse to respond to my messages. These security features include authentication checks via strong passwords before access to account information is granted. While BankMobile does not offer live chat, they do have a phone number. Select your refund delivery preference 067092886. Please refer to your Personal Schedule of Fees for details.Data collected is current as of 9/28/2021 2022 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. There is only 1 way to get customer help from them. Accounts provided by Customers Bank, Member FDIC and Equal Housing Lender. 021914078. We advised that we don't have one and the school didn't give us one. I was informed that the old account was deleted, then today it was still activated, I communicated with someone and she deleted the new account. BankMobile Vibe Checking Account By Phone 1-877-327-9515 or toll-free: 1-866-309-7454 Hours of Operation: 8am - 11pm ET 7 days a week Online View our contact information By Mail PO Box 278, Maple Shade, NJ 08052 BankMobile Vibe Up Checking Account By Phone 855-763-6404 Hours of Operation: 8am - 11pm ET 7 days a week By Email For example, if we become aware of potential ID theft or compromised account. ATMavailability varies by location. Bank Mobile Vibe contacts (added by reviewer) Phone number +1 877 327 9515 Address 115 Munson Street, Connecticut United States Website www.bankmobilevibe.com Category Banks View full information Most discussed complaints $0. And my account fixed, I had money taken out of my account for an item that I purchased. Find out reviews about Refundselection.com and Bank Mobil Vibe! This company has no format for the disable student. They should use a credit union. Customer Reviews are not used in the calculation of BBB Rating. or by contacting Customer Service at 1-888-692-2654. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I am livid at the lack of due diligence on Bank Mobile and Bethune Cookman University in this matter. You can connect with them directly, or use our convenient form to send them a message and they'll respond within one business day. DEPOSIT TO A BANKMOBILE VIBE CHECKING ACCOUNT . Click to reveal 1 The Monthly Service Fee is $2.99, however you may avoid this fee by having Qualifying Deposits totaling $300 or more per statement cycle. You may use any personal code assigned to you to make your refund preference selection. . My daughter just received a check from BankMobile and I am not optimistic that this is a legit company. The BankMobile Vibe digital checking account comes with a variety of features that make it easy to manage your money, including the following: Mobile deposit A network of over 55,000 free ATMs Money Meter and SnapShot budgeting tools On/off switch for the BankMobile Debit Mastercard Bill pay Direct deposit of paychecks up to two days early Check your mail for your mailed envelope or go here to track it online. Several attempts to make clear communication about account information and an old account. 2022 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. When you use the machine, it charges you a $3 fee. Meet Our Team Things move fast around here! On the side of each machine, it says "fee-free banking." Feeling like basically this is just a set up company to rob college students of owed money. The algorithm is subject to change in future. The primary account owner is 17 through 24 years old, 0.50% up to $15,000.99 with $300 in qualifying point-of-sale purchases, 0.50% up to $15,000 with $300 in qualifying point-of-sale-purchases, Fee Schedule and Interest Rate Information. And don't forget, we will handle your case for FREE on contingency. PENNSYLVANIA. You can also have refund alerts sent directly to your mobile phone. I tried to purchase items on Amazon.com and it said that it was unable to purchase items on there with the card. Annual Percentage Yield (APY) accurate as of 11/9/2022. Fee-free access to over 55,000 Allpoint ATMs(Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change), A recognition program that recognizes students for smart movesin and out of the classroom. Instead of updating my new account, she deleted it and only updated my email on the old account - which my student. Interest rates and APY are variable and may change at our discretion at any time without notice. ComplaintsBoard.com is a leading complaint resolution website on the Internet. ATM Transaction Fee. Once the specific refund information and funds are received, it is processed and disbursed according to your selection. Online banking portal: You'll be able to get your bank's routing number by logging into online banking. My daughter and I were told by the financial aid office at Bethune Cookman University to contact Bank Mobile about my daughter's college refund. Then after I filed a dispute the company provided a tracking number and said the item was delivered and I never received the item. . Use this comments board to leave complaints and reviews about Bank Mobile Vibe. Manage banking alerts. Required fields are marked * A withdrawal from your account will reduce earnings. 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